Colburn-based MotorVise Automotive has expanded its team after securing 20 new clients in the past three months.
The consultancy, which offers a range of services to support car dealerships improve revenue, profitability, and customer loyalty, says its increased activity reflects a growing confidence in the automotive industry.
Fraser Brown, founder and managing director of MotorVise Automotive, said: “Despite the ongoing challenges affecting the manufacturers, there is growing optimism among car dealers that they are experiencing a return to some type of normality.
“Predictions that online car sales would replace the showroom have been wide of the mark and dealerships are now fully engaged in selling cars and attracting customers through the doors
“MotorVise is extremely busy as dealerships seek to grab their share of the market by investing in recruitment, training, sales events and showroom software.
“The increased demand for our services is also in line with the widespread change in the way dealerships engage with customers, which is by focusing on outstanding customer service experience.”
Its 20 new clients are all major franchised dealers or significant automotive industry brands.
Fraser added: “We are always pleased to welcome new clients onboard but it’s of equal note that we continue to work with our first four clients who have been with us since the business launched eight years ago.”
As a result, MotorVise has appointed Jack Devenney as business delivery executive, and William Atkinson-Browning as training administrator.
Jack, who previously carried out HR administration for a group of businesses, said: “It’s great to be part of a growing business, whose ambition is to be the best at what it does.”
William served with the Scots Guards for almost 25 years, becoming training colour sergeant responsible for the training and continued professional development of 145 soldiers.
He said: “I have many transferable skills from my time in the military that fits with the company, particularly my background in training. I’m excited to have joined Motorvise, which continues to expand its well-qualified and motivated team.”
MotorVise currently employs 31 team members, and works with 26 brands across Europe, six of the top 10 UK dealer groups and directly for six OEMs.
As well as multi-franchised dealer groups, it also supports single site and owner-operated franchises.