Harewood Medical Practice has announced a new model of working which it says will have significant benefits for patients.
Bosses at the Catterick Garrison centre say the pandemic has presented huge challenges for GP practices, but opportunities have also emerged to change ways of working.
Following an in-depth review, the practice has announced a new model of working which will see patients be given the opportunity to interact with the practice using the communication channels best suited to their needs.
Dr Stephen Wild, GP Partner, said: “Whilst the Covid-19 pandemic has been a really difficult time for us as a practice, it has also shown how resilient we are, how well we work together and that adapting the way we work can actually be beneficial to all.
“Some of the new ways of working we developed as part of our transformation have been tried and tested over the last ten months and proved extremely effective.”
The changes include better access to self-care information, wider use of social media channels and easier access to see the right person for their needs, first time.
Staff will also benefit from areas of the practice being reconfigured to support them in their roles, with a focus on wellbeing at work.
Stephen Brown, managing partner, is looking forward to seeing the new model come into fruition.
“Excellent and inclusive patient care is at the heart of Harewood Medical Practice and we realise the enormous contribution that our entire team make to enable that care to happen.
“We are excited about the changes we have made that will make a difference in the local community.”
The practice is also looking to complete its leadership team with the appointment of a business operations manager.
Interested applicants should send their CV and covering letter to our transformation support team at louise@standoutmedia.co.uk by Thursday, February 25.
Experience of working in the NHS is not essential.
