New application submitted for Catterick McDonalds drive-thru

A photo of a similar drive-thru system planned for the Catterick store.

McDonalds have submitted a fresh planning application for a new drive-thru system for their Catterick branch.

Changes to the roof are also proposed under the plans submitted to Richmondshire District Council.

This application makes changes to plans already approved, including the reduction of an ordering booth.

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The company wants to reconfigure the drive-thru lanes and create a new island and ordering points to speed up ordering and reduce queues.

Documents submitted with the plans state: “Historically the drive thru operation has been managed on an ad hoc basis using the existing drive thru lane with two members of staff using hand held computers taking orders from customers in “parallel” (one vehicle in front of another other).

“The intention of the alteration of the existing parallel process is to streamline and formalise the ordering process during peak trading times without the need to have members of staff outside of the building. This will also assist in reducing the length of the potential queue, by increasing the speed of preparing the orders and thus reducing congestion within the site during those busy periods.”

The new system would allow motorists to order meals and then approach the collection point out of sequence while still getting the
correct order.

Changes to the roof are also proposed to improve the appearance of the restaurant.

The documents state: “The aesthetics of the buildings facades will be significantly improved, with a new cantilevered overhang to be constructed, finished in khaki green reynobond aluminum composite paneling with timber effect aluminum louver slats, creating a sleek, contemporary feel.”