New timetable announced for Citizens Advice rural advice bus in Richmondshire

The Citizens Advice bus in Leyburn Market Place in January.

Citizens Advice Mid North Yorkshire has announced a new timetable for the New Year for its Rural Advice Bus across Richmondshire.

The bus, which is part funded by Richmondshire District Council and the Big Lottery Fund, has been up and running since August last year.

The bus has visited events such as the Muker Show and The Emergency Services show at Richmond School.

It has also been reaching out to the rural communities of Richmondshire with monthly visits to Reeth Friday Market, Leyburn Friday Market, Tesco Catterick Garrison, Middleham Key Centre, Hudswell Village Hall  and the Brompton on Swale Hub.

This is set to continue this year with other venues across the district being planned.

The bus, which was modified by a member of staff voluntarily to help save money, comes equipped with two fully trained Citizens Advice advisers, two Ipads, and local information in the form of leaflets and posters.

The bus has also been working with other local organisations such as the popular Fraud in the Marketplace event in Richmond alongside North Yorkshire Police, North Yorkshire Trading Standards and local Banks.

This event raised awareness about local scams and fraudulent activity in Richmondshire.

Other local organisations and charities such as IDAS, Warm & Well North Yorkshire and Job Centre Plus have also been aboard the bus and will be joining the charity again in the near future.

Simon Fisher, the Rural Advice Bus Manager at Citizens Advice Mid North Yorkshire, said: “We are very aware that some of our rural Richmondshire clients struggle to get into our Richmond office due to cuts in public transport and many do not have access to the internet and are becoming increasingly isolated.

“We have brought in this service to let people across the region know that we are there for them and if they cannot get to us, we will come out to them.

“This project has already proved successful as it helps rural clients on their journey to empower themselves to get to the root of their issue or problem through free, confidential and impartial advice without the possible inconvenience of having to travel too or wait for an appointment at the Richmond office.

The Rural Advice Bus will also be giving out free energy advice, information and goodies as part of Big Energy Saving Week 2019 on Thursday, January 24 at Middleham Key Centre between 11.30am and 2pm, and at Tesco, Catterick Garrison on Friday, January 25 between 10am and 1pm.

The current timetable for the Rural Advice Bus can be found at Rural Advice Bus Calender.

If you would like the Rural Advice Bus to attend an event or would like more information about the service please contact Citizens Advice Mid North Yorkshires’ Communications Lead Adam Matthews on 01748 823862.