Richmondshire District Council has been rewarded for the wide variety of ways it keeps in touch with its residents.
The authority has received a ‘best practice mark of recognition’ from the Keep Me Posted campaign.
It has joined other local authorities, utilities and financial service companies in a campaign that aims to give all consumers the choice in how they receive their bills and statements, and ensuring that no one faces a financial penalty as a result.
Deputy council leader, Councillor Ian Threlfall said it is important that all residents have a choice about how they receive council information.
“While we are increasingly issuing information electronically, which can save us money, we realise some residents still wish to receive their information by post and we respect their right to make that choice,” he said.
“We are pleased to offer our support to this national campaign and to be recognised as doing that.”
Judith Donovan CBE, chairman of Keep Me Posted, said: “We are honoured to welcome Richmondshire District Council to our family of supporters that provide residents and customers with a choice in how they are communicated with.”
More information on Keep Me Posted, a partnership of representatives from charities, interest groups and businesses, is available at www.keepmeposteduk.com or from Keep Me Posted, PO Box 72064, London EC4P 4DZ.
But that’s only bills and statements. They don’t communicate much else directly